The Senior Medical Director of Rehabilitation Services works collaboratively in a dyad partnership with the Executive Director of Rehabilitation Services to define, establish, and oversee the work of rehabilitation services. The Senior Medical Director of Rehabilitation Services works collaboratively with all disciplines including specialty care, community care, clinical programs, shared clinical services, and clinically integrated networks. The Senior Medical Director of Rehabilitation Services leverages the integrated healthcare delivery model and engages with physicians and other caregivers to further integrate Rehabilitation Services into seamless care delivery processes across the care continuum to achieve and sustain improvements in patient outcomes. This position provides leadership, oversight, and support for the development of a culture of high reliability and the measurement of care, identifying opportunities, building relationships, and executing on strategies to drive the performance and measured improvement of Rehabilitation Services. The incumbent understands and assesses the external healthcare environment and develops short- and long-term plans to ensure that Intermountain Healthcare is well-positioned for current and future success.
This is a system-wide leadership role with key organizational relationships across Intermountain Healthcare with a focus on leading the performance and continuous improvement of Rehabilitation Services. This position reports to the Chief Medical Office for Specialty Based Care.
Leads physician, advance practice provider, and rehabilitation provider collaborations and defines and establishes care models that best meet our patients needs and our system fundamentals. Leads the process to identify where rehabilitative care should be provided across Intermountain Healthcare in partnership with the Executive Director of Rehabilitation Services. Ensures that evidence-based clinical care standards are established and effectively implemented across Intermountain for applicable caregivers, in coordination with clinical programs where appropriate. Ensures compliance with all regulatory requirements for care provided by rehabilitation specialists. Establishes professional standards for physicians within the Rehabilitation Services structure in collaboration with the Community-based Care and Specialty-Based Care Chief Medical Officers and the Chief Medical Officer. Ensures physician alignment for Rehabilitation Services across the Intermountain system. Collaborates with Medical Group clinics in ensuring effective performance of and satisfaction with services provided. Determines and implements the most cost-effective organizational structure for delivering integrated enterprise Rehabilitation Services. Develops, implements, monitors, and evaluates the effectiveness of services provided to improve patient access, patient experience, safety, quality, and stewardship. Responsible for new business development for Rehabilitation Services. Participates in the mapping of the patient journey from episodic care settings to all post-acute settings to ensure efficient transitions in care, collaborating effectively at all vertical intersections. Supports and drives results for key metrics identified through the Office of Patient Experience (OPE) or shared services model. Supports and drives for improvement in the fundamentals of care (e.g., safety, quality, patient experience, access, stewardship, engaged caregivers) with focus on improving the affordability of healthcare. Effectively communicates to boards, colleagues, community, and other health systems the work and successes of the clinical service. Leads the physician recruitment process for the system for specialists within Rehabilitation Services, including, leading the development of the annual physician recruitment plan for Rehabilitation Services in collaboration with the Medical Group planner, involving all key stakeholders in the process, and ensuring access to information in a timely, efficient way, with appropriate coordination, documentation, and use of tools and technology. Effectively addresses performance concerns for providers, including peer review for cases within the clinical service, in collaboration with the appropriate Community-based Care and Specialty-based Care CMO's. Supports appropriate research endeavors within Rehabilitation Services by working collaboratively with the office of research. Supports the optimization of the electronic health record to optimize patient experience and engagement. Participates in the annual strategic planning process for Rehabilitation Services, ensuring that annual goals and key performance metrics are established. Ensures goals as set by Rehabilitation Services and by the organization are achieved. This physician is the model clinical leader for the clinical program for the model healthcare system evidenced by: Professional dress/ Professional presentations. Professional proposals and business plans. Integrity, passion, and energy for the clinical service work and a champion of Intermountain's mission, vision, and values. Effective implementation of Intermountain's operating model. Conducts annual performance reviews/conversations for physicians and physician leaders within Rehabilitation Services structure. Develops and implements the strategy for education.
M.D. or D.O degree. Education must be obtained through an accredited institution and will be verified.
Active Utah Medical Licensure, or in process of obtaining licensure. - and - ABMS or equivalent AOA Board Certification Physical Medicine and Rehabilitation or related Board. - and - Basic Life Support Certification (BLS) for healthcare providers.
Five years of experience leading successful improvement in clinical settings. - and - Specialty or subspecialty training and ABMS or AOA certification in the applicable specialty. - and - Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes and /or technology that enhance safety. - and - Effective verbal, written, and interpersonal communication skills. - and - Five years of progressive healthcare leadership experience.
Master's degree in business, healthcare administration, public health or other business- related field.
Trained in improvement science (i.e., Six Sigma, Lean, project management, The Advanced Training Program in Health Care Delivery Improvement). - and - Experience working in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.). - and - Demonstrated leadership of clinicians. - and - Certified in healthcare communication, coaching, or an equivalent experience with external entities that drive and support Experience of Care approaches and standards, including government agencies, academic institutions, universities and related organizations of higher education, and other public institutions.
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. - and - Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
About Intermountain Healthcare
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in healthcare. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together. Being a part of Intermountain Healthcare means joining with a world-class team of over 38,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible®. Our patients deserve the best in healthcare, and we deliver.
For the seventh consecutive year, Intermountain Healthcare was named as one of the "Top 150 Places to Work in Healthcare" in 2019 by Becker's Hospital Review.
Intermountain Healthcare is a Utah-based, not-for-profit system of 24 hospitals, a broad range of clinics and services,160 clinics, a Medical Group of 2,400+ employed physicians and advanced practitioners, and health insurance plans from SelectHealth. We own or support 17 community clinics serving uninsured and low-income patient...s. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.